SHIPPING & DELIVERY INFORMATION

At Wise Men, we strive to deliver your orders quickly and safely. Here's everything you need to know.

Shipping Locations

We ship to South Africa and internationally to selected countries including the USA, UK, Australia, Canada, Germany, France, and many more. For a full list of supported countries, please contact us at info@wisemen.live.

Processing Time

Orders are typically processed within 1-2 business days (Monday–Friday, excluding public holidays). You'll receive a confirmation email once your order has been processed and shipped.

Delivery Times

• Standard Shipping (SA): 5-7 business days
• Express Shipping (SA): 2-3 business days
• International Standard: 7-14 business days
• International Express: 4-7 business days

Delivery times are estimates and may vary due to location or courier delays.

Shipping Costs

South Africa

• Standard Shipping: R100
• Free Standard Shipping on orders over R600
• Express Shipping: R150

International

• International Standard: R250
• Free International Standard Shipping on orders over R1,500
• International Express: R500

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number and a link to track your package in real-time.

Delivery Issues

• Lost or Delayed: Contact us at info@wisemen.live with your order number
• Damaged Packages: Take photos and contact us immediately — we'll arrange a replacement or refund
• Incorrect Address: Please ensure your address is correct before completing your order

Multiple Items

Items may ship separately depending on availability. You'll receive tracking information for each shipment.

Public Holidays

Orders placed during public holidays may experience slight delays in processing and delivery.

Contact Us

📧 info@wisemen.live